DENPASAR, MAY 28, 2024. PT XL Axiata Tbk (XL Axiata) is steadfast in its commitment to delivering exceptional service and convenience for its customers. The latest initiative by XL Axiata is the introduction of a new concept for the XL Center in Bali, located on Jl. Sunset Road, Badung. This new concept aims to enhance service quality by incorporating the local Balinese cultural ambiance.The inauguration of the XL Center on Jl. Sunset Road 818, Kuta District, Badung Regency was attended by XL Axiata's Chief Marketing Officer, Alfons Eric Bosch Sansa; Group Head of Indirect Channel, Junius Khoestadi; and Regional Group Head of the East Region, Dodik Ariyanto, in Denpasar on Tuesday (28/05).
Junius stated, "Upgrading and expanding services at the XL Center in Bali underscores our commitment to meeting customer needs with comprehensive and comfortable offerings at the XL Center and #bebetter (#jadilebihbaik). Bali, being one of the world's top tourist destinations, attracts not only locals but also expatriates and tourists. As a market leader in Bali, XL Axiata aims to create a holiday-like atmosphere at the XL Center Bali, making visitors feel as though they are visiting a tourist spot.”
Beyond integrating a rich Balinese cultural experience, the new concept of XL Center Bali offers enhanced comfort with a new VIP service room, smartphone bundling options, a Free Wifi Zone and improved hospitality, and Customer Service capabilities in English. Additionally, it provides an open space for customers to work within the XL Center.
XL PRIORITAS Platinum Special Offer
Alfons stated that in addition to the new Balinese-themed atmosphere, XL Axiata is offering a special deal for customers who sign up for the XL PRIORITAS Platinum Package at the XL Center on May 28, 2024. The package offers an increased data quota from the usual 70GB to 120GB at a reduced price of IDR 200,000, down from IDR 250,000. Moreover, XL PRIORITAS Platinum customers will enjoy free international roaming in Singapore and Malaysia, PRIO PASS cash back, and various exclusive services from Prio Club.
The XL Center continues to function as a one-stop shopping service, providing customers with comprehensive service convenience in one location. This trend capitalizes on the opportunity to offer a complete range of services, enhancing the ecosystem at the XL Center to ensure customer comfort and convenience.
Across Bali, XL Axiata operates over 5,800 BTS, including more than 3,600 4G BTS. The number of 4G BTS is set to increase as XL Axiata continues its expansion efforts across all districts in Bali. Currently, XL Axiata's 4G services cover 716 villages/kelurahan in 57 sub-districts and 9 districts/cities throughout Bali.