Jakarta, 24 December 2022. Ahead of the long Christmas and New Year (Nataru) holidays, PT XL Axiata Tbk (XL Axiata) has prepared a 4G network to anticipate traffic spikes in the Jakarta - Bogor - Depok - Tangerang - Bekasi (Jabodetabek) area. Every year, the people of Jabodetabek take advantage of the long Nataru holiday by traveling and visiting the center of the crowd. Strengthening the data network is XL Axiata's effort to ensure maximum customer service during the long holiday season. In the Greater Jakarta area, XL Axiata's 4G network currently has reached at least 3,334 urban villages and 375 districts in 22 regencies/cities.
Group Head of XL Axiata Region of Jabodetabek, Rd. Sofia Purbayanti, said, "Basically, the network strengthening that XL Axiata is doing is not just to anticipate traffic spikes during the long Christmas and New Year holidays, but we will indeed continuously strengthen the network to all service areas in Banten in line with the increase in telecommunication and data traffic Network strengthening carried out in the form of increasing capacity and fiberization. To strengthen the network in tourism areas in the Jabodetabek area as well as an effort to support the smooth running of the “Proud to Travel in IndonesiaAja/Bangga Berwisata diIndonesiaAja” (BBWI) program which is being promoted by the government”
In Jabodetabek, XL Axiata's network infrastructure currently is supported by more than 28,800 BTS, including more than 12,900 4G BTS. In anticipation of the traffic increase during the Nataru long holiday, XL Axiata has increased its network capacity to two times that of normal days. Services in the DKI Jakarta area, including the Thousand Islands, are supported by more than 5,400 4G BTS. Meanwhile, in the Bogor Regency area, including those covering Puncak tourist attractions; is supported by more than 1,400 4G BTS.
In addition, XL Axiata has also prepared no less than 15 mobile BTS (MBTS) units in various locations that require signal quality strengthening support, especially in areas that are the centers of crowds such as airports, bus terminals, seaports and tourist attractions.
XL Axiata also prepares anticipation if at any time an unexpected accident occurs, such as floods, earthquakes, and so on which are catastrophic that have the potential to cause a cut off of the electricity supply to the BTS. For this reason, our team in the field will be on standby 24 hours during this holiday period, in addition, there is also a team that continues to monitor network conditions in all XL Axiata service areas through the XL Axiata service quality monitoring center - Customer Experience and Service Operation Center (CE&SOC) located at the head office in Jakarta.
According to Sofia, XL Axiata predicts that the increase in data traffic during Nataru in Jabodetabek area will reach around 2-3 times compared to the average traffic during normal days. Customers will use a lot of various data services, especially social media to share content. Customers are also predicted to access more streaming services, whether video, music or games, which require large capacity.
XL Axiata pays attention to popular tourist areas which are usually crowded with people. Some of them are Puncak Area, Taman Impian Jaya Ancol, Pasir Putih Beach at Pantai Indah Kapuk, Taman Mini Indonesia Indah, Ragunan Zoo, shopping centers, and also marine tourism in the Thousand Islands. In addition, network strengthening is also carried out in urban centers, Tanjung Priok Port, Halim Perdana Kusuma Airport and the inner-city toll road, the outer ring toll road connected to Tangerang - Merak, and the toll road to Soekarno Hatta Airport, the new toll road of Serpong-Balaraja as well as Jagorawi toll roaf andf Cikampek toll road.