Jakarta, February 23 2024. PT XL Axiata Tbk (XL Axiata) successfully maintained its service quality during the 2024 General Election (Pemilu). Monitoring revealed a significant increase in data service traffic during the voting on February 14, 2024, which reached 11% compared to regular days.
Reza Mirza, XL Axiata's Group Head of Corporate Communications, stated, "Throughout the election week, XL Axiata's network remained stable without any disruptions. We ensured the network had enough capacity to handle traffic spikes during the election period. Our top priority is ensuring customers and the public have comfort and seamless communication."
XL Axiata’s data illustrated increased digital activity among customers during the momentum of the 2024 Election. The cities/districts with the highest growth in data service traffic were Brebes Regency in Central Java which up 21%, Serang Regency in Banten up 18%, and Subang Regency, West Java up 17%.
During the 2024 elections, the most significant rise in data service traffic occurred in Central Java Province, increasing by 15%, followed by North Sumatra Province at 13%, and West Java Province at 11%.
During the 2024 Election, Web Browsing services dominated the total data service, followed by Streaming and Instant Messaging (IM). News Browsing saw a remarkable increase by 156% compared to regular days.
A number of popular social media platforms experienced notable increases in traffic, with TikTok leading at 20% compared to regular days, Instagram at 16%, and YouTube at 9%. Meanwhile, WhatsApp usage surged by 16%.
XL SATU Fiber services also experienced an 8% increase in traffic compared to regular days, as many individuals preferred to monitor the election results from home.
XL Axiata's Strong Network Supports F1 Powerboat Event on Lake Toba
The 2024 F1 Powerboat International Event returns to Lake Toba, North Sumatra, on March 2-3, 2024. To support this global event, XL Axiata is ensuring the readiness of its 4G network.
Desy Sari Dewi, Group Head of XL Axiata West Region, stated, "Hosting the F1 Powerboat 2024 in Indonesia is prestigious. Therefore, XL Axiata is committed to providing top-notch internet and telecommunications networks."
Desy mentioned that the event is expected to boost data service traffic in the Lake Toba area, considering that the implementation of each event is also targeted at increasing tourist visits. She added, "Increased activity may also occur from Medan and along the transportation route to Lake Toba."
Around Lake Tob area, including Samosir Island, XL Axiata's 4G network covers over 1,150 villages and 103 sub-districts in Simalungun Regency, Toba Samosir Regency, North Tapanuli Regency, Humbang Hasundutan Regency, Dairi Regency, Karo Regency, and Samosir Regency . In total, more than 460 4G BTS serve customers in these areas.
Currently, XL Axiata has 57.5 million subscribers, supported by over 160 thousand BTS, primarily 4G. XL Axiata’s fiber optic backbone spans over 159 thousand km, enhancing network stability and data service quality across Indonesia’s vast archipelago. The company continues to invest in fiber networks, transmission, backhaul, network modernization, and various other network upgrades to increase stability, network capacity, and data service quality to meet growing data demands.