SUKABUMI, December 20, 2024 — PT XL Axiata Tbk (XL Axiata), through its XL Axiata Peduli Program, distributed assistance to flood victims in Sukabumi and Cianjur, West Java, in December. XL Axiata representatives, in collaboration with the Benihbaik Foundation, delivered supplies, which included critical daily necessities in emergency disaster situations, directly to the impacted areas last week.
Reza Z. Mirza, Group Head of Corporate Communication at XL Axiata, stated, "We are profoundly concerned about the flooding tragedy in various areas of West Java, particularly in Sukabumi and Cianjur, which has forced many families to evacuate their homes. XL Axiata hopes that this aid will alleviate the victims' burden and meet their essential needs during this critical circumstance. We also work closely with local authorities and the government to ensure that aid is distributed efficiently. We hope the situation improves soon and people may resume their daily routines."
In addition to basic essentials, XL Axiata provides communication services to both victims and field personnel. Communication assistance provides free SIM cards with 10 minutes of free calls, 10 free SMS messages to other operators, and 500MB of free data across all networks. This communication service is available to all XL, AXIS, and XL PRIORITAS customers in Sukabumi and Cianjur from December 10 to 15, 2024.
Furthermore, XL Axiata employees, via the XL Axiata Majelis Taklim (MTXL Axiata), assisted flood victims in Sagaranten, Sukabumi, West Java. The aid, which comprised basic supplies, was delivered directly to the impacted residents on Monday, December 9.
Despite the fact that some places have been affected by the flood, XL Axiata's technical team remains on standby to ensure that the network continues to operate regularly. This is critical for keeping people in touch with their families or authorities. The affected locations in Sukabumi and Cianjur are well covered by XL Axiata's 4G network. XL Axiata operates around 3,000 base transceiver stations (BTS) in various regions, the majority of which are 4G BTS that meet the community's communication needs. Despite the calamity, XL Axiata's services are still functioning and facilitate communication efforts for both the public and field authorities.
XL Axiata hopes that by providing this assistance, it may make a genuine difference in the lives of those affected by natural catastrophes. The XL Axiata Peduli Program is dedicated to assisting communities in tough times and developing resilient communities capable of dealing with emergencies.
Donate to Landslide Victims in Karo
Through XL Axiata Peduli and the XL Axiata Majelis Taklim (MTXL), employees also provided assistance to the victims of the landslide that struck Semangat Gunung Village, Karo District, North Sumatra. On Thursday, December 19, Aldi Desmet, Corporate Communication XL Axiata West Region, Riski Cahyadi, Chairman of the Indonesian Photojournalist Association (PFI) Medan, and representatives from the Benihbaik Foundation delivered the aid, which included daily necessities such as rice, cooking oil, sugar, tea, soy sauce, noodles and canned sardines, directly to landslide victims.
Desy Sari Dewi, Group Head of XL Axiata West Region, stated, "We are profoundly concerned by the landslide accident in Karo, which has damaged homes and caused many people to lose their valuables. This activity is part of the company's commitment to disaster relief efforts and reducing the load on affected communities. We believe that by working together, we can have a bigger beneficial influence and help people in need. We believe this donation will help the landslide victims."
The recent landslide disaster caused extensive damage, including the destruction of homes and the loss of goods. Recognising the value of solidarity and social responsibility, XL Axiata employees gathered donations through an internal campaign engaging the entire staff. The collected donations were subsequently given in the form of necessities needed by the victims.
XL Axiata employees personally gave the donations to the disaster site. During the visit, they met with locals and offered moral support to the victims.
XL Axiata remains committed to supporting various social and humanitarian initiatives, as well as recovery efforts for disaster-affected communities. The organisation thinks that collaboration and mutual care are essential for developing stronger, more resilient communities.