Jakarta, November 25th , 2024. PT XL Axiata Tbk (XL Axiata) has prepared its network for a surge in data traffic during the 2024 Regional Elections (Pilkada), which will take place simultaneously in 37 provinces. This preparation is intended to accommodate increased digital activity during the election season. XL Axiata is dedicated to ensuring that its customers have access to telecommunications and internet service during the election process and related activities on November 27, 2024. The quality network developed by XL Axiata is part of the company’s continuous work to enhance its network and customer experience throughout the year. XL Axiata’s network presently has around 5.262 districts and 514 cities/regions in Indonesia.
Xl Axiata’s Director & Chief Technology Officer, I Gede Darmayusa, said, “As part of our commitment to supporting Indonesia’s democratic process, XL Axiata has fully prepared a stable network to ensure smooth communication during the 2024 Pilkada. With a solid infrastructure and an experienced workforce, we are confident in achieving the communication demands of the people of Indonesia.
Gede Additionally stated that during the simultaneous 2024 elections, data traffic is estimated to increase by 8%-15% compared to normal daily conditions. Xl Axiata’s network team and workers will be available both in the field and at the CE & SOC Monitoring Center in Jakarta. Emergency response procedures have also been developed to ensure network reliability. With these precise preparations, XL Axiata expects that the public can exercise their voting rights in a seamless and safe way.
Preparations primarily include network strengthening, with XL Axiata expanding network capacity in areas with polling tables. Additional Base Transceiver Stations (BTS) and more bandwidth have been deployed to prepare for an increase in communication traffic on election day. Furthermore, the technical team will conduct intensive monitoring to ensure network operation during the 2024 elections, and any potential disruptions will be fixed immediately.
XL Axiata also enhanced its customer service by increasing the number of staff accessible to assist the public and voters who need information about the network and telecommunication services. XL Axiata hopes that these measures will help to ensure the success of Indonesia's simultaneous regional elections in 2024.
XL Axiata serves more than 58.6 million users nationwide, with over 165,000 BTS, most of which are 4G-enabled. Furthermore, its fiber-optic backbone spans more than 190,000 kilometers, ensuring reliable data communication throughout Indonesia's massive island. XL Axiata continues to invest in fiber networks, transmission, backhaul, network modernization, and other enhancements to improve network stability, capacity, and service quality as data traffic increases.