JAKARTA, MARCH 12, 2025 – In the spirit of the holy month of Ramadan, PT XL Axiata Tbk (XL Axiata) established an innovative feature named "XL Circle" via its XL Prepaid product. This feature in the myXL app allows XL Prepaid customers to form groups, or circles, composed of family or local community members. Customers who join this group can share internet quotas with other members and receive a 10GB bonus quota every time the total transaction of internet package purchases reaches IDR 100,000 (or its multiples) through various channels such as myXL, top-up stores, e-commerce platforms, banks, and others, made by all members of the XL Circle. This exciting program has been available to consumers via the myXL App beginning March 7, 2025.
David Arcelus Oses, Director & Chief Commercial Officer of XL Axiata, stated, "Being a part of a community or group has become a lifestyle for Indonesians, including our customers. Customers' high levels of loyalty within a group, gathering, or community frequently serve as a means of sharing knowledge and suggesting products to other members. We are introducing XL Circle, a new feature, to provide loyal consumers with a digital experience."
As the name implies, XL Circle allows consumers to form groups or communities based on their own 'circle.' Customers can share internet quotas with the Circle Quota, earn Circle Quota bonuses, and take advantage of additional special benefits. In addition, each new member invited to join XL Circle will receive a 5GB bonus. XL Circle customers also do not have to worry about their bonus quotas expiring, as the Circle Quota has no active term limit. This will undoubtedly increase the enjoyment of interacting within XL Circle.
To join XL Circle, customers can follow these steps:
With the launch of this program, XL represents its commitment to providing the best for its consumers while also continuing to innovate to enhance service experiences. Join XL Circle to enjoy a variety of benefits with your loved ones!
XL Axiata serves more than 58.8 million consumers and is supported by over 165,000 base stations, most of which are 4G, as well as a fibre optic backbone network extending over 190,000 km, which supports data networks throughout Indonesia's huge archipelago. XL Axiata is also investing in fibre networks, transmission, backhaul, network modernisation, and other network enhancements to improve network stability, capacity, and data service quality as data traffic rises.