JAKARTA, JANUARY 21, 2025 — To enhance customer data security, PT XL Axiata Tbk (XL Axiata) offers simple instructions for determining whether a customer's National Identification Number (NIK) is being used by unauthorised persons to register SIM Cards. This safeguard is critical in preventing the misuse of personal data, which may adversely affect customers.
How to Check XL Axiata Numbers Registered with Your NIK:
1. Via UMB Code
Using this code, customers can view a list of numbers registered under their NIK.
2. If Misuse is Found:
The Importance of Regularly Checking Your NIK
Regularly verifying your NIK is a proactive step towards protecting personal information from exploitation. By ensuring that your NIK is not used for unauthorized SIM Card registrations, you can safeguard your privacy and data security.
These measures are intended to make the process easier for customers while also protecting personal data. Don't worry, if you report unknown numbers, valid SIM Card numbers will be saved and not removed as long as the provided information is correct.
XL Axiata's Commitment to Protecting Customer Data
With this guidance, XL Axiata confirms its commitment to protecting consumer data. XL Axiata encourages people to actively secure their personal information and report any misuse to the appropriate authorities.
For more information about XL Axiata services, please call 817, 818, 021 57959817/08170817707 from other phones, visit your nearest XL Centre, email [email protected], or use Live Chat in the MyXL app.