Bandar Lampung, 19 April 2023. Welcoming the long holiday of Eid ul-Fitr 2023, XL Axiata has prepared various facilities to help provide comfort for the community, especially customers. One of them is the homecoming post facility for customers travelling back to their hometowns. In Lampung Province, the post is located on Lintas Sumatera Road, Bakauheni District, South Lampung, since 17 April 2023.
In addition, PT XL Axiata Tbk (XL Axiata) data networks throughout Lampung Province are also ready to face traffic spikes ahead of the long Eid ul-Fitr holiday period. For this reason, XL Axiata has prepared anticipatory measures such as increasing capacity greater than normal days, utilising the latest network technology, deploying mobile BTS and alerting field teams for 24 hours a day.
Group Head of XL Axiata West Region, Desy Sari Dewi said, "In Lampung Province, there are a total of three XL Axiata homecoming posts. Throughout Sumatra, there are more than twelve command posts. At XL Axiata homecoming posts, customers who stop by can rest, check tourist attractions and places to eat through the barcode that has been provided. Other facilities include health checks, blood pressure and provision of medicines. In addition, customers can also get XL Axiata products, such as XL and AXIS internet packages with promo prices and credit top-ups."
Meanwhile, in terms of network, XL Axiata's 4G network infrastructure in Lampung has reached more than 2,400 rural and urban villages, 200 districts, and 15 cities/regencies. Data traffic growth in Lampung province in the last two years has reached around 8%. Until the end of December 2022, the total BTS throughout Lampung was more than 4,100 BTS with the majority of 4G BTS.
Routinely, the company continues to improve service quality in all cities and regencies spread across the province. XL Axiata estimates that, as in previous years' Eid ul-Fitr, a significant increase in traffic will occur, especially in Way Kanan Regency, with an estimated increase of 15%, Tulang Bawang Regency, 14%, West Tulang Bawang Regency, 10%, Mesuji Regency, 10%, South Lampung Regency, 10% and North Lampung Regency, 9%.
Some points that are expected to experience an increase in data service usage traffic during the Eid ul-Fitr holidays are mainly a number of tourist locations such as Wira Ganden Tourism which will experience an increase of around 30%, Pahawang Island 19%, Tugu Adipura / Elephant Roundabout 17% and Puncak Mas 8%.
For crowd centres, XL Axiata predicts that there will be an increase in worship centres such as grand mosques, shopping centres, squares, bus terminals, train stations, airports and along non-toll and toll arterial roads that connect areas in Lampung and its surroundings.
XL Axiata also adjusts to trends in the use of types of services, especially data services, exodus traditions and customer movements during the long Eid ul-Fitr holidays. In addition, the completion of the construction of new toll road infrastructure connecting several sections in Lampung has also become the company's concern.
XL Axiata customers will use a variety of data services, especially social media to share content. Customers will also access more streaming services for video, music and games, which require large capacity. Streaming services include Youtube, Vidio and Spotify. Meanwhile, the messaging application is Whatsapp.
Xtra Combo Flex Package Gives 7-day Internet Bonus in Malaysia and Singapore
The long Eid ul-Fitr holiday is used by some people for holidays to Malaysia and Singapore. XL Axiata provides Xtra Combo Flex Package, which can be the best choice for Lampung residents visiting or holidaying in Malaysia or Singapore. There are many benefits that the package can provide when customers are already in the two neighbouring countries, including easy internet access and no need to bother changing cards. Double quota bonuses are available for new customers every time they activate the Combo Flex XXL and XXXL SIM cards until 31 November 2023 at the nearest stores.
One of the Flex Bonuses that customers can choose is XL PASS, here are some things that customers need to consider in order to get XL PASS Bonus Flex during holidays to Malaysia or Singapore:
XL Axiata customers who have arrived in Malaysia can choose Celcom and Digi operators, while XL Axiata customers arriving in Singapore can choose M1 and Starhub operators.
This special program is given to Xtra Combo Flex customers who have XXL and XXXL packages. Customers can also freely choose Flex Bonus, including main quota, YouTube quota, Vidio Platinum Subscription, Unlimited Turbo and XL PASS. All Xtra Combo Flex Package bonus options along with the SIM card activation quota bonus are available on myXL app and can be activated at no additional cost. Customers do not need to worry about internet costs while in Malaysia or Singapore because internet access will use the main quota of the Xtra Combo Flex package that customers already have.